Frequently Asked Questions
Q: How will the weekly sessions be delivered to me?
A: You will be receiving all of your course materials, including the links to each live weekly call via email and also within a private membership portal that you will be given secure access to.
Q: What is the best way to reach customer support with any questions or concerns I have?
A: You can contact our customer support team at [email protected] where we will be happy to answer any questions you have!
Q: Can I still join the course even if I don’t have a Facebook account?
A: Yes, that’s totally fine. Many of our students aren’t on Facebook. The private FB group is optional and only there if you’d like to interact with other students and see what people are posting or asking.
Q: What can we ask in the FB Group? Who answers the questions? Can I ask Dr. Chiu specific questions?
A: You can post or ask general questions about brain health and your experience through the course. Any posts or questions unrelated to brain health or out of scope for the course will not be addressed. Answers and comments will be coming from Dr. Chiu and members of his team, as well as members of The Sacred Science Team. Please do not expect Dr. Chiu to answer all of the questions.
Q: Am I required to get any tests done or purchase any products or supplements mentioned in the course?
A: They are only suggestions or recommendations, and are only encouraged if you have the financial means to do so. VERY IMPORTANT: Unless Dr. Chiu is your primary care provider (which for most of you is not the case) he cannot discuss your results with you. Therefore, BEFORE you decide to take any tests, or purchase any products or supplements, please consult with your doctor.
Q: What if I find that this course isn’t a fit for me after purchasing it?
A: No worries! If you aren’t 100% happy with the course, simply contact our support team (using the email above) within 30 days of your purchase and we will give you a full refund.